Privacy Policy

DIOGOS on LWine Shop is deeply committed to ensuring the privacy, security and protection of your personal data, both in the collection and handling process.

In this sense, we have created this privacy and data protection policy in order to explain what information is collected by DIOGOS on LWine Shop when you visit/use our website or make a purchase at our online store, and how this information is used.

The website, will not automatically collect any kind of personal information from the end user who has not registered, thus allowing for anonymous navigation in the website.

Please read the Privacy Policy carefully as the access to our website and personal information availability imply the acknowledgment and acceptance of the terms herein provided. This Privacy Policy applies exclusively for the gathering and handling of personal information done by DIOGOS on LWine Shop. Any hyperlink to external website will not be covered by these present privacy policies.

The present Privacy Policy regulates the gathering and handling of personal information provided by the end user, within its prior consent, in any part of the website, as well as the practice of the rights established by the General Data Protection Regulation (Regulation 2016/679 of the Council and European Parliament, 27th of April 2016).

Personal Data

Personal data refers to specific information about personal or factual characteristics related to an individual that can be identified from this data. This includes information such as name, address, telephone number, date of birth.

Information that does not allow you to be identified or that cannot be directly linked to your identity is not considered personal data.

We require certain personal information from our customers to ensure that we clearly identify them.

By default, we will not gather sensible data. Whenever any sensible data is provided, whether under legal obligations or voluntarily provided by the user we will assume total and complete explicit consent to handle the said information in the scope of the matter for which the said information were provided.

Liable Entity for Data Handling

The entity which is liable for gathering and handling of personal data is DIOGOS on LWine Shop that will provide service and, within context, will decide which data to gather, how to handle it and in what finality the data will be used.

Category of Gathered Data

DIOGOS on LWine Shop , in the scope of its activity, will gather and handle all necessary personal data for the purpose of processing and delivery of orders, as well as communication with the Clients, inquiries, complaints, statistics analysis and direct marketing, from which the name, address, country, telephone number, fiscal number, electronic mail address shall be gathered and handled.

Any gathered personal data will be handled digitally and in strict accordance with the regulations of the personal data protection, hence will be stored in specific data bases created with the sole purpose of guaranteeing the safety and confidentiality whilst abiding by the accepted technological, technical and institutional information measures, such that the user will be protected from loss, modification, destruction, misuse and/or usage of the gathered data for any other finality which was not given prior consent by the owner of said data.

If you wish to subscribe to our newsletter or we receive an inquiry, you will be presented with a data gathering form.

Should you fill in and submit any of the available forms for the aforementioned finalities we will deem such as a total and complete voluntary consent for the enabling and therefore usage of said information.

Personal Data Handling Finality

Your personal data are processed by DIOGOS on LWine Shop for the following finalities:

Management and shipping of orders;
Customer management;
Monitoring, management and security of our website;
Historical and statistical analysis;
Compliance with legal obligations;

The gathered data are also for exclusive use of DIOGOS on LWine Shop marketing needs, aggregated statistics compilations, general trending elements and measurements for optimization of commercial campaigns and other marketing finalities, promotional or otherwise analytical. Should you give consent, your contact will also be used to send commercial and promotional information (newsletter) about products that we believe are of interest to the customer.

Withholding Time

The time period in which the gathered data will be withhold will vary in accordance with the necessity of the finality of the activity for which they were originally provided and within the applicable legal requirements that may force the withholding of the data for a minimum period of time.

Therefore, and whenever there isn’t a legal requirement, the data will be held and stored only for the minimal time necessary, in accordance with the finalities that motivated the gathering and subsequent handling of the said information and will be eliminated when the activity reaches its conclusion.

We remind you that, at any given time, you can request for the deletion of all your personal data from our data bases. This request shall be submitted to the email:

Access, Update, Rectification, Opposition, Limitation, Removal and Portability of Personal Data Any request for access, update, rectification, opposition, limitation, removal, portability or non-acceptance of automatized individual decisions of personal data susceptible of identifying you can be requested through direct contact with DIOGOS on LWine Shop or using the Inquiry Form on the site, with the subject “Change, Opposition, Deletion, Portability of personal data”.

Opposition To Reception of Communication With Marketing Finality

DIOGOS on LWine Shop may endorse promotion actions with its clients, unless the Data Owner has opposed to it during data gathering.

If you do not wish to receive this type of communication you can oppose, at any given time, to the usage of your data for the finality of marketing and informative communication, for which you will need to send a written request to DIOGOS on LWine Shop or using the Inquiry Form on the site, with the subject “Opposition to reception of communication with Marketing finality”.

Communiation of Data to Other Entities (Third Parties And Outsourcing)

DIOGOS on LWine Shop only discloses personal data of its customers to third parties who are their service providers in the scope of storage and management of the website, e-mail and databases, invoicing, processing and security of made transactions and transportation of goods, ensuring, however, that they maintain the confidentiality of these and that they comply with the general regulation of data protection.

DIOGOS on LWine Shop can communicate your personal data to third parties as long as you, the Data Owner have given total and complete consent or within the below mentioned conditions: a) The transmission is done within a legal regulation or within a deliberation by the National Commission for Data Protection or there’s a legal order, or b) The communication will be done in order to protect the vital interests of the Data Owners or any other finality in accordance with the law.


In some services, cookies (text files saved in the user’s device with the finality to customize visits) can be used to record the number of visits without identifying personally the user. This category of cookies will not gather nor store any kind of user’s personal data and its installation can always be overseen through the user’s browser. For more detailed information, on cookies, click here.


DIOGOS on LWine Shop does not collect personal information from minors. However, it is not always possible to determine the age of people who access and use the website. Therefore, if a minor provides his/her information without the consent of those responsible, we ask these to contact DIOGOS on LWine Shop so that this information can be removed and all future communications with the minor can be avoided.

Changes to The Privacy Policy

DIOGOS on LWine Shop reserves the right, at any given moment, without prior notice and with immediate effect, however without harm to the legal rights given to Data Owners, to modify, add or revoke, partial or totally the present privacy policy.

Any modification will be immediately disclosed in this same web page, for which we recommend an occasional visit to this page in order to keep track of the most recent version.

If you have any further doubts or inquiries on how DIOGOS on LWine Shop will proceed to the handling of your personal data, please, kindly send us your inquiry to the email

Abiding by the present law it is strictly forbidden any copy, reproduction, disclosure, modification, publication or any commercial or non-commercial use of any content found in this website without the prior written consent from DIOGOS on LWine Shop, under the penalty of legal action being taken.

This Privacy Policy was last updated 1st July 2020.